With tens of thousands of cases within a single tort, giving clients a personalized experience can feel impossible. You try hard to update your clients with mass emails and newsletters, but somehow calls, texts, and emails from clients overwhelm you and your staff. The update process makes it so both you and your clients feel overwhelmed.
Hona fixes this, giving you back your time and your clients a personalized, high-touch experience. Manage the tort within your current case management software- let Hona do the rest. When you update your software, we’ll send updates to clients with educational materials and easy-to-use communication tools that let clients feel like you’re taking care of them from the first appointment through the settlement.
Hona puts you back in control of the case with proactive client communication options.
Security & Bank Grade Encryption
Milestones uses multi-factor authentication to ensure that no one else can access your client’s portal.
Keep clients in the know.
Enhance client communication with less work on your part.
Automated Phase Updates
We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.
Make a personalized message to both update and educate your client as to what is going on at each step of the process. With a customized FAQ section your clients will have commonly asked questions right on their phone.
Secure & Confidential
Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.