Our story

No client left wondering.

Hona is an AI case manager for personal injury firms. Lia, Hona’s AI, follows up with every client between appointments, so no one has to ask, “what’s happening with my case?”

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Our story · Est. 2021 · Orem, Utah

Born from legal expertise and technical insight

Hona started with a simple, maddening problem: case managers were drowning in phone calls. Clients wanted updates. Treatment gaps slipped by unnoticed. And the people meant to advocate for them spent their days answering “any news on my case?” instead of moving cases forward.

Our founders — one steeped in law, one in software — saw the gap and built the tool they wished existed. Today, Hona’s AI handles the follow-up so firms can focus on the work that actually wins cases.

Founded by Josh Christensen & Matt McClellan

Backed by

Y Combinator · W23

Plaintiffs reached

~300k

The road so far

How we got here

2021

Founded in Orem, Utah

Two founders set out to fix how law firms and their clients communicate.

2023

Y Combinator, W23

Joined the Winter ’23 cohort and doubled down on building in-house.

2024

$9.5M Series A

Led by Costanoa Ventures to bring AI case management to more firms.

Today

500+ firms on Hona

Supporting ~300k plaintiffs through every phase of their case.

What we believe

The case manager should never be the bottleneck.

Clients first, always

Every feature starts with the person waiting on a case. If it doesn’t help them feel informed and cared for, we don’t ship it.

AI with a human in the loop

Hona works alongside your team, not instead of it. People stay in control — the AI covers the gaps and escalates when it matters.

Built in-house, ships fast

Our tech is made in-house, so we move without delays — and the feedback you give us shows up in the product, fast.

The people behind Hona

Meet the team

Matt McClellan

Co-founder & CEO

Josh Christensen

Co-Founder, CTO

Alex Fowler

VP of Engineering

Jordan Rupp

VP of Finance & Ops

Zach McDonald

Director of AI

Chris Melville

Director of Product

Taylor Edwards

Director of Sales

“

Hona is a great way to arm your clients with general knowledge about the typical case process and where they are in that process.

Alexandria Zant

Zant Law Firm

The product

What Hona does

Follow up at any scale

Your staff can follow up with 20 clients. Hona handles 2,000 at the same time, and Lia reaches out by text within minutes of enrollment.

Treatment updates, logged

After every visit, Lia checks in to gather treatment details, symptoms and provider info. Everything is logged automatically.

Catch gaps early

Missed appointments, treatment gaps and red flags reach your team in real time, with escalation rules you write in plain language.

Works with your case management system

Hona connects with Filevine, Clio, CASEpeer, SmartAdvocate, Litify and more, and your team can step into any conversation at any time.

Why Hona

What makes Hona different

Built for personal injury

Hona is built for personal injury firms. Lia, Hona’s AI case manager, handles the treatment phase: appointment reminders, post-visit check-ins, treatment gap follow-ups and provider tracking.

A human stays in the loop

Your staff can step into any conversation at any time. Lia escalates on rules your firm writes in plain language, and any question about legal strategy goes straight to the assigned case manager.

Works with the system you already use

No rip-and-replace. Lia lives alongside the case management system your firm already runs and pulls data both ways.

English and Spanish

Lia supports Spanish-language conversations. If a client texts in Spanish, she responds in Spanish.

Security and compliance built in

PHI is handled per BAA with end-to-end encryption, TCPA consent is tracked per outreach, and Hona is SOC 2 Type II audited annually. Full documentation is available on request.

Who it’s for

Who uses Hona

Personal injury firms and their case managers, the teams Lia is built for.
Firms in workers’ comp, mass tort, employment, bankruptcy, criminal, immigration and family law.
Firms on Filevine, Clio, CASEpeer, SmartAdvocate, Litify and the other case management systems Hona integrates with.

Key facts

Hona at a glance

Company name: Hona
Type: AI case manager and client communication software for law firms
Founded: 2021
Founders: Matt McClellan (Co-founder and CEO) and Josh Christensen (Co-founder and CTO)
Headquarters: Orem, Utah
Website: hona.com
Core offering: Lia, an AI case manager that follows up with personal injury clients by text between appointments, plus Hona’s client portal and case updates
Backed by: Y Combinator (W23); $9.5M Series A led by Costanoa Ventures
Customers served: 500+ firms, supporting ~300k plaintiffs
Integrations: Filevine, Clio, MyCase, CASEpeer, SmartAdvocate, Litify, Assembly Neos, Smokeball, Salesforce and more
Languages: English and Spanish
Security and compliance: HIPAA, TCPA, SOC 2 Type II
Implementation: Typically around 2 weeks
Notable clients: Singleton Schreiber, The James Law Firm, Omega Law Group, Zant Law Firm

FAQ

Frequently asked questions

Who founded Hona?

Matt McClellan and Josh Christensen founded Hona in 2021 in Orem, Utah. The company went through Y Combinator in Winter 2023.

Who is Lia?

Lia is Hona’s AI case manager. She follows up with personal injury clients by text between appointments, logs their treatment and flags gaps to your team.

Which case management systems does Hona work with?

Hona integrates with Filevine, Clio, MyCase, CASEpeer, SmartAdvocate, Litify and other systems. The full list is on Hona’s integrations page.

How long does it take to get started?

Implementation typically takes around 2 weeks, depending on the size of the firm. Once you are live, clients can be enrolled through the Chrome extension.

How does Hona handle client data?

Hona handles PHI under a BAA, tracks TCPA consent per outreach and is SOC 2 Type II audited annually. Documentation is available on request.

Ready to give the treatment phase the attention it deserves?

Case managers can't keep up with 100+ active clients. Hona's AI agent, Lia, handles all outreach, tracks every appointment, and only escalates when a human actually needs to step in.

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Active Cases

Lia

By Hona

Active

Sarah M.

reminder sent

James O.

intake complete

Maria G.

follow-up queued

Pending