Eliminate manual updates and still build lasting trust with clients with step-by-step case tracking, legal explainers, and two-way messaging so your firm doesn’t spend hours and hours answering the question “What’s going on with my case?”
Let Engage handle case updates before clients even have a chance to call and ask “Where’s my case at?” Engage integrates with your CMS, so anytime there’s a change to a case, you automatically send a message to update that client.
Hona's Interactive Case Journey
From the moment a client signs, start prioritizing client communication - without spending hours on your follow-up.
Instead of getting interrupted by phone calls, integrate Hona Engage with your case management system so every change gets instantly relayed to your clients. Minimize repetitive questions because Engage sends real-time text updates anytime there’s a new document, stage, or status change.
The Impact of Automated Case Updates With Hona
1-5
hours saved per week by 65% of legal professionals using AI and automation solutions like Hona
57%
increase in 5-star Google Reviews after a firm used Engage for 30 days
71%
fewer phone requests for case updates after a firm used Engage for 90 days
You’re Hurting Client Experiences Because of Poor Communication
Law firms waste time and lose clients when they don’t prioritize client communication like they can with Hona:
Educational outreach
Automated client updates
Reputation management
Branded portal
E-signatures
Local 10-digit phone number
Drip campaigns
Two-way messaging
Customizable forms
NPS surveys
Email automation
Phone number porting
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Client-Focused Law Firms Prefer Hona
Hear how everyone from intake managers to managing partners use Hona to stay off long calls, cut manual data entry, and still gather the info needed for more successful cases.
Adam Smallow (Owner and Attorney) Julia Fuller (Director of Operations)
What Adam Smallow Injury Lawyers love about Hona
Hona made client communication effortless. Updates are automatic, friction is gone, and clients stay happy, so the team gets fewer complaints and more referrals.
Mark Nicholson Owner and Attorney Law Office of Mark Nicholson
What The Law Office of Mark Nicholson loves about Hona
Clients want updates. Attorneys want time back. Hona does both, with auto-texts, explainer videos, and real-time case tracking that keeps everyone on the same page.
Kim Dube Chief Operating Officer Rob Levine Law
What The Law Office of Mark Nicholson loves about Hona
Clients want updates. Attorneys want time back. Hona does both, with auto-texts, explainer videos, and real-time case tracking that keeps everyone on the same page.
93% Portal Adoption BenGlassLaw
How BenGlassLaw Scaled Client Education with Hona
BenGlassLaw cut repetitive “what’s next” calls using Hona’s automated updates, videos, and 24/7 FAQs—boosting portal adoption to 93% and enabling staff to handle ~10–15% more cases.
Alexandria Zant
Hona is a great way to arm your clients with general knowledge about the typical case process and where they are in that process.
Zant Law Firm
Julia Fuller
“WE LOVE HONA! The phase change texts, portal descriptions, and texting has cut down our call volume SO MUCH.”
Adam Smallow Injury Lawyers
Bridgett Sanne
“I have loved using Hona. We have better and more responsive communications with clients.”
Inserra l Kelley l Cooper | Sewell
Amber Spurlock
“Hona is very straightforward, it's like, here's your to-do list, here’s your support, and it's easy to put together. I love it.”
Law offices of Tad Nelson
Domenic Martini
“Hona is easy to implement and customize, and our clients are satisfied...”
Singleton Schreiber
Mikeyla Figueroa
"Hona is seriously the best. The setup is so simple and looks/feels amazing for our team!”
Spada Law Group
Mark Nicholson
“I highly recommend Hona. It has drastically reduced people calling, trying to find out what's going on in their case...”
Law Office of Mark Nicholson
Jaqueline Meza
“For our small firm, it saves us a lot of time by automatically updating our clients.”
The Law Office of Lino H. Ochoa
Megan CasselBerry
“Hona truly partners with you, listens to your ideas and needs, is responsive, and keeps you updated on new features.”
Tittle & Perlmuter
Alexandria Zant
Hona is a great way to arm your clients with general knowledge about the typical case process and where they are in that process.
Zant Law Firm
Julia Fuller
“WE LOVE HONA! The phase change texts, portal descriptions, and texting has cut down our call volume SO MUCH.”
Adam Smallow Injury Lawyers
Bridgett Sanne
“I have loved using Hona. We have better and more responsive communications with clients.”
Inserra l Kelley l Cooper | Sewell
Alexandria Zant
Hona is a great way to arm your clients with general knowledge about the typical case process and where they are in that process.
See More
Zant Law Firm
Julia Fuller
“WE LOVE HONA! The phase change texts, portal descriptions, and texting has cut down our call volume SO MUCH.”
See More
Adam Smallow Injury Lawyers
Bridgett Sanne
“I have loved using Hona. We have better and more responsive communications with clients.”
See More
Inserra l Kelley l Cooper | Sewell
See More
Amber Spurlock
“Hona is very straightforward, it's like, here's your to-do list, here’s your support, and it's easy to put together. I love it.”
See More
Law offices of Tad Nelson
Domenic Martini
“Hona is easy to implement and customize, and our clients are satisfied...”
See More
Singleton Schreiber
Mikeyla Figueroa
"Hona is seriously the best. The setup is so simple and looks/feels amazing for our team!”
See More
Spada Law Group
See More
Mark Nicholson
“I highly recommend Hona. It has drastically reduced people calling, trying to find out what's going on in their case...”
See More
Law Office of Mark Nicholson
Jaqueline Meza
“For our small firm, it saves us a lot of time by automatically updating our clients.”
See More
The Law Office of Lino H. Ochoa
Megan CasselBerry
“Hona truly partners with you, listens to your ideas and needs, is responsive, and keeps you updated on new features.”
See More
Tittle & Perlmuter
And their clients do too
Actual clients love the clear, ongoing communication they receive throughout the entire case when a firm uses Hona.
Josh C.
“-they provided me with regular updates, and responded to all of my questions in a thoughtful way…”
Singleton Schreiber PI
Andrew C.
“I have received regular updates throughout the process and have always felt like they have my best interest in mind.”
Singleton Schreiber PI
Cristy G.
“They care about you from beginning to end and give you their opinion. Open communication.”
The Flood Law Firm, LLC
Bryanna R.
“The communication was great. I heard about every detail about my case when something changed.”
The Flood Law Firm, LLC
Jayden R.
“The whole team of Ryan, Dylan and Braxton all wanted the best for me and SHOWED it by consistently updating me...”
The Schriever Law Firm
Cairo T.
“They made a complex process feel manageable by consistently keeping me updated...”
The Schriever Law Firm
Tashay S.
Very efficient, they keep you updated on your case and they execute the best results.
Mausner Graham Injury Law
Ana D.
They kept me in the loop about my case every step of the way and worked really hard to get me a great settlement.
Mausner Graham Injury Law
Brett S.
“They’re tremendously tech savvy - …even with all the modern tools and systems, they never lose that personal touch.”
Jeffcoat Firm
Josh C.
“-they provided me with regular updates, and responded to all of my questions in a thoughtful way…”
Singleton Schreiber PI
Andrew C.
“I have received regular updates throughout the process and have always felt like they have my best interest in mind.”
Singleton Schreiber PI
Cristy G.
“They care about you from beginning to end and give you their opinion. Open communication.”
The Flood Law Firm, LLC
Tashay S.
Very efficient, they keep you updated on your case and they execute the best results.
See More
Mausner Graham Injury Law
Ana D.
They kept me in the loop about my case every step of the way and worked really hard to get me a great settlement.
See More
Mausner Graham Injury Law
Brett S.
“They’re tremendously tech savvy - …even with all the modern tools and systems, they never lose that personal touch.”
See More
Jeffcoat Firm
See More
Bryanna R.
“The communication was great. I heard about every detail about my case when something changed.”
See More
The Flood Law Firm, LLC
Jayden R.
“The whole team of Ryan, Dylan and Braxton all wanted the best for me and SHOWED it by consistently updating me...”
See More
The Schriever Law Firm
Cairo T.
“They made a complex process feel manageable by consistently keeping me updated...”
See More
The Schriever Law Firm
See More
Tashay S.
Very efficient, they keep you updated on your case and they execute the best results.
See More
Mausner Graham Injury Law
Ana D.
They kept me in the loop about my case every step of the way and worked really hard to get me a great settlement.
See More
Mausner Graham Injury Law
Brett S.
“They’re tremendously tech savvy - …even with all the modern tools and systems, they never lose that personal touch.”
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