Hona’s Automations & Capabilities
Prioritize consistent client interactions and still reduce the number of “where’s my case?” calls thanks to the Hona and Smokeball integration.
Here’s a glimpse at how Hona and Smokeball can work together.
Direct and Mass Messaging
Maintain direct communication with clients, request e-signatures, and send forms — through texting, email, and the portal — then sync certain info to Smokeball to build stronger cases.
Elevate with Hona's Capabilities
Direct and Mass Messaging
Maintain direct communication with legal clients, facilitate document exchange, and foster discussions seamlessly within the client portal.
Team Collaboration Tab
Facilitate streamlined communication and coordination at your firm to optimize case management processes.
Case Timeline & Education
Ensure clients have a comprehensive grasp of their case progress and provide access to educational resources to support their understanding.
Direct and Mass Messaging
Maintain direct communication with legal clients, facilitate document exchange, and foster discussions seamlessly within the client portal.
Team Collaboration Tab
Facilitate streamlined communication and coordination at your firm to optimize case management processes.
Unified Phone Number
Choose a local 10-digit number or port an existing phone number for all your firm’s calls and text messages with potential and current clients.
Custom Forms
Use Hona’s custom forms to capture contacts, start intake, and request info about each case — without making constant phone calls.
E-Signature Requests
Send signature requests through Hona’s built-in e-signature tool and send select responses to Smokeball.
Case Tracker & Education
When matter stages change in Smokeball, trigger Hona to send updates to the case tracker so every client always knows the exact status of their case; plus, share educational resources as the case moves forward so clients never get confused about what’s next.
Review Requests
Trigger Hona to send review requests when cases hit specific matter stages in Smokeball so you build your reputation and gather positive testimonials.
NPS Surveys
Stay ahead of potential negative feedback by sending NPS surveys at key points throughout the case.
Custom Branding and Case Tracker
Customize the client portal to match your firm’s branding and tone, along with setting up the case tracker reflect your matters and matter stages.
Filevine Functionality
Cloud-Based
Case Management
Access legal case information from anywhere, anytime.
Custom Reports
Tailor reports to meet your firm's specific needs.
Calendars &
Deadlines Features
Stay on top of critical case timelines.
Timekeeping
Efficiently track and manage billable hours.
Customizable Case Management Software
Adapt Filevine to suit your firm's workflow.
Bulk Invoice Generation
Efficiently track and manage billable hours.
Contact Management
Keep client and case contacts organized and accessible.
Team Management
Manage your team’s workload and productivity efficiently.
Explore Hona and Smokeball
Automate communication from lead to case closed when you integrate Hona and Smokeball.
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