blog post
Hona Huddle recap: Ask Claude or ChatGPT about your cases
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October 23, 2026
On October 21 we hosted a Hona Huddle on a question firms ask us all the time: what if you could just ask your case data a question? Matt McClellan, Zach McDonnell and Josh Christensen connected Hona to Claude and ChatGPT and answered real questions live.
Missed it? The full replay is below, along with the moments worth stealing for your own firm.
Watch the full Huddle
What we covered
Ask about your cases in plain English
Connect Hona to Claude or ChatGPT and ask things like "Which clients have gone quiet this month?" The answer comes from your live Hona data. No exports, no pivot tables, and setup takes about a minute.
39 quiet clients, found in seconds
Zach asked Claude which clients hadn't messaged the firm in 30 days. It came back with 39 names, ready to export to Excel.
Who's your fastest case manager?
One question pulls every case manager's response time, NPS score and caseload into a single table. The pattern that usually shows up: the fastest responders carry the most cases.
Find it, then act on it
Josh showed how to chain Hona with the tools your team already uses. Find every client waiting on a reply, match each one to their case manager, then send that case manager a nudge in Slack or Microsoft Teams. All from the same chat.
A data analyst for about $20 a month
Most law firms don't have a data analyst. Matt's point: with a Claude or ChatGPT subscription and Hona connected, now you do.
Rather stay inside Hona?
Chat with Lia is built into Hona and free for every firm. Ask about your cases and run reports without leaving the app at app.hona.com/lia.
Get set up
Connecting Hona to Claude or ChatGPT is free and takes about a minute. Your IT team may need to approve the connector. Follow the setup guide.
Not on Hona yet? Book a demo and we'll show you this on cases like yours.
On October 21 we hosted a Hona Huddle on a question firms ask us all the time: what if you could just ask your case data a question? Matt McClellan, Zach McDonnell and Josh Christensen connected Hona to Claude and ChatGPT and answered real questions live.
Missed it? The full replay is below, along with the moments worth stealing for your own firm.
Watch the full Huddle
What we covered
Ask about your cases in plain English
Connect Hona to Claude or ChatGPT and ask things like "Which clients have gone quiet this month?" The answer comes from your live Hona data. No exports, no pivot tables, and setup takes about a minute.
39 quiet clients, found in seconds
Zach asked Claude which clients hadn't messaged the firm in 30 days. It came back with 39 names, ready to export to Excel.
Who's your fastest case manager?
One question pulls every case manager's response time, NPS score and caseload into a single table. The pattern that usually shows up: the fastest responders carry the most cases.
Find it, then act on it
Josh showed how to chain Hona with the tools your team already uses. Find every client waiting on a reply, match each one to their case manager, then send that case manager a nudge in Slack or Microsoft Teams. All from the same chat.
A data analyst for about $20 a month
Most law firms don't have a data analyst. Matt's point: with a Claude or ChatGPT subscription and Hona connected, now you do.
Rather stay inside Hona?
Chat with Lia is built into Hona and free for every firm. Ask about your cases and run reports without leaving the app at app.hona.com/lia.
Get set up
Connecting Hona to Claude or ChatGPT is free and takes about a minute. Your IT team may need to approve the connector. Follow the setup guide.
Not on Hona yet? Book a demo and we'll show you this on cases like yours.
